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Return to shopAt Bymysara, we strive to provide a smooth and timely shopping experience. Below is our shipping policy to ensure transparency and clarity.
We currently offer shipping within Malaysia. International shipping may be available upon request; please contact us at order@bymysara.com for further details.
We offer the following shipping options:
Please note that delivery times may vary depending on your location and the shipping carrier.
Shipping fees are calculated at checkout based on the delivery address and shipping method selected.
If you receive a damaged item or if your order is missing an item, please contact us within 7 days of delivery. We will assist you in resolving the issue and either send a replacement or issue a refund.
Please ensure that your shipping address is entered correctly at the time of checkout. Bymysara is not responsible for any delays or issues caused by incorrect or incomplete address information.
For international orders, customs fees and import duties may apply. These fees are the responsibility of the customer. Please check with your local customs office for more details before placing an order.
While we strive to deliver orders on time, delivery delays may occur due to factors beyond our control, including severe weather, holidays, or carrier issues. We appreciate your patience and understanding.